Customer support is a top priority for WFX. It's our goal to provide the best service you have experienced...ever! We have skilled teams of PLM consultants, engineers and support personnel that are trained to trouble shoot and handle any problems our customers might face. We provide round the clock customer support to help you get the most value out of your solution. WFX PLM consultants & support teams are available 24x7 to meet and exceed customer's expectationsacross continents and time zones.
Feel free to contact us with any questions before, during and after signing on to the WFX service. We know your business never sleeps - Why should we?
Every customer gets quick responses to issues, unlimited phone and online support, free updates and upgrades and as well as support for configuration and administration of all WFX products. Included in your subscription-
WFX manages customer support teams, PLM consultants, engineering and quality assurance departments jointly, so that our support personnel are always well informed of new product functionality and all support tickets are resolved quickly. Through proven, best-practice methodologies, WFX's experienced PLM consultants will provide quick solutions to problems you encounter, and work with you to transfer that knowledge to your internal support staff and users.